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capercb
11-30-2016, 02:37 AM
Hi guys running a mag 256 what the problem is when I go into setting inner portal and utube I get a cursor arrow head right in the middle of the screen ..I have no idea how to get rid of it only to restart the box..thanks

greg
11-30-2016, 04:31 AM
press the button on the mag 254 remote the one that has mouse symbol on it that should turn it off

capercb
11-30-2016, 12:35 PM
I don't know if it's different but I have a 256 and 4 the life of me I cannot see a mouse symbol on it..thanks

veronicas
12-07-2016, 09:12 PM
I can confirm that this bug is affecting me too. MAG256 with latest firmware. It works great, up until you enter the YouTube app. As soon as it starts, a white "mouse cursor/icon" ends up in the middle of the screen.

There seems to be no way to control the cursor (try to move it into bottom corner but no go), and I cannot turn it off either.

The MAG256 remote control is different than the 254 and 250. I see no mouse button on my remote either. Pressing any button doesn't help.


Think its a bug that needs to get fixed on the Infomir side of things.

Cheers

jony604
12-07-2016, 09:22 PM
try plugin a mouse Wired /wireless. Not sour if your box has a USB good luck

capercb
12-08-2016, 01:49 PM
try plugin a mouse Wired /wireless. Not sour if your box has a USB good luck thanks it work.....i guess they should package a mouse with the box..

Bkman2020
12-08-2016, 02:12 PM
Maybe try looking under settings to disable mouse

jony604
12-08-2016, 08:55 PM
Happy i could help cheers !!!

capercb
12-10-2016, 03:06 PM
Maybe try looking under settings to disable mouse

Can u tell me where to find that because I sure cant ..mag 256.. thanks

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