Need to relink MAC address after ISP change, reseller not responding

[lesmir]

Hi, newbie here I was able to get all setup and started using firetv stick iks66.tv, was able to watch for 1 day.

I decided to switch ISP yesterday and now all I see is a blue screen that says contact your provider to register this device.

from other posts here it appears the MAC has to be relinked, however i purchased my subscription from a reseller and I cannot reset my own mac, also reseller is not responding...

Any ideas how else I can proceed to get my MAC relinked to get this back on track.

Thanks!!

[Manny747]

As far as i know, that is the only way by contacting your reseller to reset your MAC...

[crazed 9.6]

there is another way Manny :)

Just gotta right click my name and send me a private message.

[lesmir]

Thanks private message sent....

[crazed 9.6]

Thanks private message sent....

got it :)

Your Client ID has been found and sent to you.

Use that and your Route Donation number to log into your route at website

[ilan]

You will see an IPTV Reset button once inside the Donation Checker. Click that. You shouldn't have to mess with your MAC per se.