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ssvs
09-19-2016, 09:37 PM
I did reset on my mag 254 it is not taking portal name and portal URL did reboot few times still the same. Thanks in advance for your kind help.

greg
09-20-2016, 02:32 AM
unplug your mag 254 before you do iptv reset are it will not work

rydo_15
09-20-2016, 05:15 AM
Just having the same issue....unplugged it too....says my pw is in "error

ssvs
09-20-2016, 11:58 AM
Did every thing possible according to reset guide, unplugged mag and did iptv reset still unable to enter portal name

rydo_15
09-20-2016, 07:52 PM
Just having the same issue....unplugged it too....says my pw is in "error

Day-2 and still nothing...nada. Any good advice out there? Thanks

rydo_15
09-21-2016, 01:29 AM
Went to the rocket server and input my mac address. It said I'm good to go. Yeah right! I'm still getting an "error" on the authentication. I'm typing in the rocket # for both lines. Can someone tell me if this is right or wrong?

ilan
09-21-2016, 01:39 AM
The donation number is both your username and password.

rydo_15
09-21-2016, 01:53 AM
Thanks ilan. Still no authentication except for the red "error". Gets rather frustrating that no one has an answer.

ssvs
09-21-2016, 02:07 AM
Still no luck tried every thing, not taking portal name and URL. I am entering the right donation but it says filling incorrect information.

crazed 9.6
09-21-2016, 02:30 AM
Still no luck tried every thing, not taking portal name and URL. I am entering the right donation but it says filling incorrect information.

do you mean that you are unable to type in the portal name ?
Or the portal server addy ?

What happens when you try and type it in ?

Are you using the KB button ?
Are you using the gear button to enter the menus ?
And once done typing it, are you trying multiple buttons to exit ? I know these mags can be slow in response, but hitting the buttons more then needed will mess up the function and seems it will not fix itself untill you exit without saving or reboot.
when are you attempting to enter the donation info ? Before you get the server entered ?

Try exiting that server authentication first, then get the server info entered, then continue with authentication credentials.

rydo_15
09-21-2016, 08:08 PM
Day-3...same issue as the above to no avail. At least i'm not alone....will not accept the un/pw......and i know it's the correct info.
Any other suggestions on what to do next will be greatly appreciated.

jeorge
09-21-2016, 08:57 PM
Rydo, you know if you hijack anothers thread you may not get a answer. OPEN YOUR OWN THREAD.

rydo_15
09-22-2016, 02:01 AM
thanks jeorge. i'll try that next time i post

ssvs
09-22-2016, 12:18 PM
I type the portal name then press the menu on RC then I press OK to save it goes blank also I tried the enter info on RC it is the same it goes blank.

ssvs
09-22-2016, 12:27 PM
do you mean that you are unable to type in the portal name ?
Or the portal server addy ?

What happens when you try and type it in ?

Are you using the KB button ?
Are you using the gear button to enter the menus ?
And once done typing it, are you trying multiple buttons to exit ? I know these mags can be slow in response, but hitting the buttons more then needed will mess up the function and seems it will not fix itself untill you exit without saving or reboot.
when are you attempting to enter the donation info ? Before you get the server entered ?

Try exiting that server authentication first, then get the server info entered, then continue with authentication credentials.

I type the portal name( portal server addy ) then press the menu on RC then I press OK to save it goes blank also I tried the enter info on RC it is the same it goes blank. I am entering portal name 11.iptvrocket.tv

ilan
09-22-2016, 02:28 PM
I don't have or use a Mag, but I'll speculate: Isn't the portal name supposed to be something simple like Rocket whereas the Portal URL is 11.iptvrocket.tv, if that is your correct portal assignment?

Maybe the box isn't able to recognize the periods (.) in the portal name and/or you're not setting up the portal address correctly. You didn't mention what you're specifying as the portal address.

ssvs
09-22-2016, 10:25 PM
I don't have or use a Mag, but I'll speculate: Isn't the portal name supposed to be something simple like Rocket whereas the Portal URL is 11.iptvrocket.tv, if that is your correct portal assignment?

Maybe the box isn't able to recognize the periods (.) in the portal name and/or you're not setting up the portal address correctly. You didn't mention what you're specifying as the portal address.

This is what I am trying to add iptv portal name, the information I got from papiao donation log in
IPTV Portal: 11.iptvrocket.tv
Server(s): 1.rocketserver.tv (Dish) 65.rocketserver.tv (Claro TV 50W) 55.rocketserver.tv (Dish Mexico) 60.rocketserver.tv (Sky Mexico)
Port(s): 35911 (Dish) 65000 (Claro TV 50W) 55000 (Dish Mexico) 60000 (Sky Mexico)
Status: Active

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