Help! Fail to get stream url.

[Waldyhary]

Everything load on my portal, all channels and guide but the same error appears "fail to get stream url. I'm using kodi 16.1 stalker client. The dealer went out of busines and I have no way to reset my donation.

[ilan]

As I always recommend, do a reboot of your device, modem and router first. Often that is enough to get things going. If not, there could be an issue, since you can't access your account to do any further testing.

[Waldyhary]

Well, the thing is that the adult movies are the only thing working. Ia there another way to refresh my donation with out using the donation checker?

[kaos666]

Well, the thing is that the adult movies are the only thing working. Ia there another way to refresh my donation with out using the donation checker?
This happened to me before and found out I was being geo blocked by my ISP. Only way to get it to work I had to use a VPN connection. Ipvanish seemed to do the trick.

[Waldyhary]

I already tried it. Doesn't work. Thanks

[Waldyhary]

Is there any chance that someone else is using my donation info?

[crazed 9.6]

if you are getting any channels at all then that tells us that no one else is using your donation.
I might be able to find your info needed to perform a reset at the website , depending on how the reseller set things up.
I would need your email and any donation numbers he gave you. Send to me privately.

BTW, the iptv here is only showing the Music channels, I have not done or tried anything yet to try and fix this but there are issues with channels, it seems

[Waldyhary]

So basically if you don't have the email of your seller and he is nowhere to be found, you're screwed!

[Waldyhary]

Today my donation began to work without any problems.