Mag254 help please

[phaynes]

I loaded the mag with donation number.it said error rechecked numbers they r right now it comes up on screen time on device is not synchronized.reload portal i reloaded several times and the same message comes up

[Syaoran]

I have had the same issue since the power went out early this mor ing.

[Dmaster_PR]

Are both of you configured to server 22?

[Syaoran]

Are both of you configured to server 22?

11 for me.

[webpp]

11 for me.

Were you able to fix it? I have the same problem.