Bad or missing serial number

[Cheryl55]

I just renewed my service and got my email saying that my route is ready. But when I go to load the channels up it says bad or missing serial number. I have not changed anything in the configuration of IPTV Stalker plus. Can anyone tell me what has to be done to fix this issue. Thanking you all for your help.

[dara]

You need to have a serial number and device id as part of the configuration. The renewal may have reset your saved settings at the server, so configure the add-on per the instructions in the release thread, and do an IPTV Reset before attempting the connection.

[Cheryl55]

I am still getting the same message about bad or missing file after I have done the IPTV reset. I have gone through the config for the IPTV Stalker PLUS which I have been using all along and I still can't get the channels to load to watch the IPTV66. Anything else I should be doing. As I stated before it was working great before I renewed.

[dara]

"bad or missing file" is different than "bad or missing serial number".

Which version of IPTV Stalker Plus are you using?

If you wish, you can send me in a PM your configuration details.