can a mod please help[mac issues]

[tech1]

hi there i tried to asign my mac addy an its sayin [the following MAC Address(es) already exist in our system or are invalid.] can sum1 please help me wit this matter.Thanks for your help in advance

[crazed 9.6]

hi there i tried to asign my mac addy an its sayin [the following MAC Address(es) already exist in our system or are invalid.] can sum1 please help me wit this matter.Thanks for your help in advance

Has the MAC been used previously ?
ANd what are the first 6 digits of the MAC ?

[tech1]

thanks crazed for your reply an yesss the mac has been used before wit no issues an the first six digits are 00:1a:79

[tech1]

hi crazed hope you didnt forget about me

[big dady]

You must unlink the mac from the first order before you can add it to the new one. That's the reason for that message

[crazed 9.6]

yes, thnx big dady
the MAC may still be linked to previous order.
If you can access that order then set the MAC to blank. Then retry the new order and MAC

If you can not access it then send me a message with details.

[tech1]

hi there crazed i dont know how because i have already used the order that was link to dat box for another box. so how do i fix this

[tech1]

hi crazed what info you will need

[Marley]

you need pm the order and email you used to get it and your donation number that helps big time BUT PLEASE DONT DO IT HERE and mac address