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FrankieG
05-25-2016, 04:30 PM
As of today, the Donation Checker on the Papiao site is asking for the Donation Client, the Order ID or the Email Address, plus the Donation in order to check the Donation. I tried to access the site, but I get a message which says: "The information provided is incorrect please try again". I hope that this is rectified. I need to do a reset, but cannot access my donation information.

wickedjoker
05-25-2016, 05:40 PM
Hi Dara Is saw your bump for this I just sent you a PM regarding some issues with the search options.

PS I forgot to include the donation I sent you was for rocket.

dara
05-25-2016, 05:45 PM
Thanks. I hoped that the e-mail search will work, but they need to fix it

superbob
05-25-2016, 05:49 PM
I can get in using Order Number and Donation

catz
05-25-2016, 06:28 PM
That will get you in but if that does not work mods can sometimes find orders with a email address.

dara
05-25-2016, 07:38 PM
I was able to get into the rocket checker with an e-mail address. Can anyone else verify?

trickdaddy24
05-25-2016, 09:07 PM
I am having a similar issue. I sent payment to the hxxp://iptvprivateserver.is on Sunday but I received an error and no order id number. How do I track down my order because my cc shows that it was charged?

catz
05-25-2016, 09:12 PM
Yes I can do that also but if through a reseller that may not work.



I was able to get into the rocket checker with an e-mail address. Can anyone else verify?

Coyote Jack
05-26-2016, 12:16 AM
Here's the problem I have. I had a catastrophic crash with my old computer and lost everything including my emails. So for me to find my order number isn't going to happen. I have no idea what a "Donation Client" is. So that's a no go. It won't work with my home email addy. I sent my donation in through the main rocket site. I only have about a month left on my donation but it sure would be nice to use it. Can any of the mods help me out?

Coyote Jack

catz
05-26-2016, 12:46 AM
http://iptvtalk.net/showthread.php?15793-Search-for-Rockets-or-NFPS-donations-requires-order-number-e-mail&p=139887#post139887





Here's the problem I have. I had a catastrophic crash with my old computer and lost everything including my emails. So for me to find my order number isn't going to happen. I have no idea what a "Donation Client" is. So that's a no go. It won't work with my home email addy. I sent my donation in through the main rocket site. I only have about a month left on my donation but it sure would be nice to use it. Can any of the mods help me out?

Coyote Jack

puggles
05-26-2016, 12:59 AM
Having issues as well getting in with order ID and donation number to do a reset

Yorks
05-26-2016, 01:03 AM
Rocky cat I have mag 254 donation expired 2 weeks ago I activate a new donation 2 weeks now but I am still getting error any help would be good

Coyote Jack
05-26-2016, 01:17 AM
http://iptvtalk.net/showthread.php?15793-Search-for-Rockets-or-NFPS-donations-requires-order-number-e-mail&p=139887#post139887

I guess I am screwed for now then.

Jack

ADP0361
05-26-2016, 02:03 AM
So can someone advise which way to reset is currently working, tried with email, donation, order ID, no luck. What is the official and operating way to do this now. Thank You.

suec729
05-27-2016, 10:35 AM
Hi folks I am having the same problem with my 2 IPTV /IKS valid donations .....Mods is there a fix in the workings for this issue or do I need to get a new donation in order to get this new box up and running for the weekend
I am using my e-mail and 12 digit PW/User name Thanks for all the help guys !!!!!!

Marley
05-27-2016, 10:50 AM
what box you talking about suec729

suec729
05-27-2016, 12:37 PM
Thank You asft The mag 254.... I have 3 valid donations for my FTA I bought my first mag last week and with Rockycats help was able to get it up and running Decided to purchase another did the how to guide from the site But when I go to update and link mac it claims a error and bring me back to a blank page wanting me to re-enter the info..... I am using my email that the purchase was made with and my 12 digit user/pw from my donation (If you need my donation stuff let me know) Thank !!!!!

suport
05-27-2016, 09:18 PM
so i have more then 200 days and now a can not put my mac
that mean i lost that because i only have Donation number this is a bad

dara
05-27-2016, 09:41 PM
so i have more then 200 days and now a can not put my mac
that mean i lost that because i only have Donation number this is a bad

The Order Number/e-mail requirement only just started two days ago. You probably could have asked for help but now it looks like you might be out of luck. If you got your donation number from a reseller, you could ask that person to obtain the order number. If you had ordered from one of the supported payment portals, and know which e-mail your donation was sent from, you can use that.

suport
05-27-2016, 09:54 PM
thats the problem i only have donation number and i did not active the mac waiting for a m8s android the reseller no idea because i bought a jynbox with 1 year rocket to be honest this does not improve at all the service

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