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Hello1
05-20-2016, 09:51 PM
I got a mac assigned and when I enter my route number as my username and password I get an authentication error. I just bough the service 3 hours ago but according to the site my route and mac are fine. What do I need to do?

wickedjoker
05-20-2016, 09:58 PM
are you using this emulator?


http://iptvtalk.net/showthread.php?17757-New-release-v0-8

Here is a video guide to help you out


https://www.youtube.com/watch?v=lcow_tDxhN4

Hello1
05-20-2016, 10:10 PM
Yes I tried on your emulator and the stb emulator I generally use. On yours I get a contact the provider screen to register the device and on stb emulator pro I get the authentication screen. I have 33 days on my one month anxious to try it out.

wickedjoker
05-20-2016, 10:17 PM
the contact provider screen means it is not setup correctly. Can you tell me what you have for the following...

Portal URL
MAC Just the first 6
serial
Send device id

Hello1
05-20-2016, 10:22 PM
http://66.iptv66.tv/
00:1A:78
Used the asdfg1234asd as in the video
There is no send device id in the android app you have posted only in my stb emulator pro

wickedjoker
05-20-2016, 10:26 PM
http://66.iptv66.tv/
00:1A:78
Used the asdfg1234asd as in the video
There is no send device id in the android app you have posted only in my stb emulator pro


ok did you try the iptv reset? and then reload portal?

Hello1
05-20-2016, 10:29 PM
Just did now I get the authentication screen.

wickedjoker
05-20-2016, 10:31 PM
Just did now I get the authentication screen.

Authentication screen?

Hello1
05-20-2016, 10:32 PM
Authentication
Login
Password

(i then enter my route number in and I get an error)
Do you need a photo?

wickedjoker
05-20-2016, 10:34 PM
ahhh ok so you make it to that point....

you should be entering the route number for both user and password? That should be it

Hello1
05-20-2016, 10:35 PM
I do and I get an authentication error

wickedjoker
05-20-2016, 10:36 PM
maybe a MOD can help at this point Im at a loss..

Hello1
05-20-2016, 10:42 PM
Thanks for trying

wickedjoker
05-20-2016, 10:48 PM
One last thing have your tried on there forum looks like the super mods there fix this kind of problem all the time.


http://fta66.com/forum.php

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