Mac Address Already In Use

[gman6796]

I have a mag 254 box and lost my old donation number for my old keys so I bought a new set of keys last month. My mac address is associated with my old keys and now it will not update my new keys with my mac address b/c it says it is already in use. I am using the Rocket server and have emailed support numerous times but I do not think anyone really is in support b/c I have never received a response. I have tried linking my mac address to my new keys but it will not do it. Does anyone know of anyone other way to do this or am I stuck have to buy a new mag 254 box?

[tbone]

I have a mag 254 box and lost my old donation number for my old keys so I bought a new set of keys last month. My mac address is associated with my old keys and now it will not update my new keys with my mac address b/c it says it is already in use. I am using the Rocket server and have emailed support numerous times but I do not think anyone really is in support b/c I have never received a response. I have tried linking my mac address to my new keys but it will not do it. Does anyone know of anyone other way to do this or am I stuck have to buy a new mag 254 box?

Am having the same problem

[catz]

when repairs are complete for the donation server I may be able to do something with the email you all used for the old donation.

[gman6796]

you could contact support but they have not responded to any of my requests for several days now.

[Marley]

if it says mac address already used pm me with a picture from your box and order number and i will try and fix it do not put info here

[gman6796]

this is the only spot you can attach pics from your computer or phone so am going to have to post it here

[daddyrat50]

you could contact support but they have not responded to any of my requests for several days now. Actually they never reply back even if things is working smoothly. Unless maybe its a moderator.

[gman6796]

the moderator did message me back and is going to help me with it tonight. I was referring to the support button on the actual website.

[jrgama61]

Rockycat or asft can you guys help me... one of my donations expired and i had a mag 254 on it.... so know when i try and link it with new donation it says it is linked... but its not... can you help with that... please....

[Marley]

so your saying mac address already excited if so pm me your new donation and a picture of your mac address from the box and i will see what i can do please dont put any info here only in a pm

[jrgama61]

Yes that is what is happening, it was in use before..but donation expired..
Thank you asft..
but i cant seem to add a picture in my pm message to you

[jrgama61]

Asft.. i just sent you the pic's... the first one that is expired was the donation it was linked to.. the pic under the mag sticker.. is the new donation... thank you for your help

[jrgama61]

Thank you asft... for all you do here. In the forum..:D