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khyiat88
03-17-2015, 09:14 PM
My mag 254 is working good on live tv and vod movie but there is no audio since yesterday,any help is highly appreciated.

Marley
03-17-2015, 09:33 PM
do you have it on mute or turned on

khyiat88
03-17-2015, 11:45 PM
It is on on ,not mute

Bkman2020
03-18-2015, 12:07 AM
Reboot the portal and try again, if that does not work reboot the unit it self.

khyiat88
03-20-2015, 05:01 PM
Reboot the portal and try again, if that does not work reboot the unit it self.

I did reboot and i even did factory result,video are perfect but still no audio.

Bkman2020
03-20-2015, 05:11 PM
How is your box connected to tv?

iptv
03-20-2015, 09:31 PM
khyiat, the audio is fine for me so it must be some thing on your end, maybe change the hdmi cable, check your audio settings

Bkman2020
03-20-2015, 10:18 PM
Might be a bad hdmi port or cable?

khyiat88
03-24-2015, 11:49 PM
Might be a bad hdmi port or cable?

Ok i got it working now ,thanks for the help

roadrunneric
03-25-2015, 04:27 AM
Ok i got it working now ,thanks for the help

what did you do? i also have the same problem since yesterday. prior to the firmware update. the only other thing i did yesterday different was i installed someones (who i won't mention at this time to avoid a false alarm panic of any sort) new playlist shortly prior to loosing the sound. did you possible take this same path? anyway, mine still has no audio. how did you fix it? i tried switching cable with no results. thanks

sheetmetal
03-26-2015, 06:56 PM
How did you get the sound back

ZurichKabel
03-28-2015, 12:40 PM
SYSTEM SETTINGS
VIDEO
FI
HDMI/DVI should be HDMI

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