Ther's an error trying to update this MAC Already Exist???

[hotwarmguy]

I forgot my rocket number after I reset mag254 box, so I bought another rocket, but the server saying, "Ther's an error trying to update this MAC Already Exist".

how can I change rocket number with the same mac address?

[crazed 9.6]

send me the email you used for the original purchase and the order number if you have it.
Send me the email for second purchase and order number.