Donation not found for IPTV

[ssgs]

Hello, bought the code last Friday. I did not received any email so far, checked junk folder. I was able to get my Sat box working with the info provided during checkout, but when i use my donation number to register MAC address it gives my error "The information provided is incorrect please try again."
I bought my code from NFPS website, even sent them email but so far no reply. Any help would be appreciated.
Thanks

[DarkSide]

what error??? you are trying to link at this site >>> https://papiao.is/main/search_nfps

[ssgs]

Yes, that's the one. When i check order status at https://papiao.is/main/order/
it works i do see all the info, i copy the donation number from there and then try at the link you provided and that gives me error.

"The information provided is incorrect please try again."

thanaks

[DarkSide]

make sure if you copy and paste that there is no extra space after the last number