Stb nfps emulator issue

[trinifire]

Device loads up on the emulator at first run very normal. If the device switches off , and click on the IPTV STB again, it states this message :
"Please contact your provider to register this device". I would then have to either change mac address or reset on portal.

Please assist as it's annoying doing this all the time.

[Gtest413]

Are you running the newest versions?

[Gtest413]

Also I've found the version from the app store had a lot less bugs

[trinifire]

Tried an older STB and have the same issue. Can you state exact version you're using?

[pod77]

Tried an older STB and have the same issue. Can you state exact version you're using?
I just installed the Pro version (paid) from the play store this past weekend and it's running great. Check it out, its running great

[generica]

I thought the paid version was the same as the free - the ads? is that not the case?

[actueel]

Device loads up on the emulator at first run very normal. If the device switches off , and click on the IPTV STB again, it states this message :
"Please contact your provider to register this device". I would then have to either change mac address or reset on portal.

Please assist as it's annoying doing this all the time.

Go into settings>profile>select profile>Device ID>and select Send Device ID

Go back to the STB start page and refresh portal

[actueel]

I thought the paid version was the same as the free - the ads? is that not the case?

I hate the people saying it's working great. It's obviously not working for them to be posting on here. It's not helpful to say "It's working for me", either offer help or don't at all. Glad it's working for them though.

[pod77]

I thought the paid version was the same as the free - the ads? is that not the case?

I was reading members were having issues with the free version so I went with the paid to avoid any issues.

[pod77]

I hate the people saying it's working great. It's obviously not working for them to be posting on here. It's not helpful to say "It's working for me", either offer help or don't at all. Glad it's working for them though.

Oh excuse me I'm sorry... If you look in the different threads here you will find the answer, but you hated that I posted here so I will let you find the fix yourself 👍 Guess what I actually read through each thread and did the trouble shooting and guess what... I found the answer and was up and running in 20 min. Good luck

[actueel]

Device loads up on the emulator at first run very normal. If the device switches off , and click on the IPTV STB again, it states this message :
"Please contact your provider to register this device". I would then have to either change mac address or reset on portal.

Please assist as it's annoying doing this all the time.

Also, for some reason pro needs the 79 in its mac address. The free needs 78. Very odd.

[pod77]

Also, for some reason pro needs the 79 in its mac address. The free needs 78. Very odd.
Actually no I'm using the pro version and my MAC address starts with 78 and is working fine.