Jmalibu
02-25-2016, 06:02 PM
Hey All.
I have a reseller account and ever since a few weeks back i have been getting this error : "Ther's an error trying to update this MAC Already Exist" every time i change the MAC address. No matter how many times i try.
Is there a fix to this?
We also notice that some routes/accounts just disappear. a full 12 credit account just vanishes. so far i have had three in the past month. That means i have to go and spend 12 more credits to make this account active. Wondering if this is linked or if anyone else had these challenges.
Thank you so much for your insight.
I have a reseller account and ever since a few weeks back i have been getting this error : "Ther's an error trying to update this MAC Already Exist" every time i change the MAC address. No matter how many times i try.
Is there a fix to this?
We also notice that some routes/accounts just disappear. a full 12 credit account just vanishes. so far i have had three in the past month. That means i have to go and spend 12 more credits to make this account active. Wondering if this is linked or if anyone else had these challenges.
Thank you so much for your insight.