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wilfre2
02-19-2016, 12:26 AM
These days. 02/10/2016 to be specific, I requested an IPTV subscription and by mistake I received an IKS one.
One of the moderators / admin/suggested me to send an e-mail to the support group with a detailed explanation:

To: IKS66 Staff ([email protected]) explaining in detail the error that they could help.

Anyway, I have sent several e-mails from many different ways and forms and do not receive any response at all.

Has this happened to someone?
Has it been resolved? If it has.
Does anyone know of another e-mail address or way I can try?

pod77
02-19-2016, 01:40 AM
Yes it happens if you don't select iptv and instead select Iks...

raoe59
02-19-2016, 02:03 AM
i have 5 days waiting for response good luck

crazed 9.6
02-19-2016, 02:23 AM
if the IPTV+IKS was ordered and you received only IKS then send that email (with a title relating to subject matter).

If you mistakenly choose IKS only then you can add IPTV thru the wesite. There is an option there for that.

catz
02-19-2016, 02:32 AM
Just ONE OR TWO emails only though.

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