Just wanna say.....

[Paulson01]

A HUGE THANK YOU TO YOU ALL.

I know people have their problems, which is always gonna happen, but probably a lot of the time they're not even down to you. I for one have been over the moon with the service, and I'm sure you do your best to make it great for everyone. Certainly more than a lot of others that couldn't give a **** and charge extortionate prices.

So just wanted to say thanks.

Paul

[Kimbo]

Thank you for the feedback!!!

[Walldo89]

Seriously what are you on 😂 this is one of the most expensive iptvs going. Certainly the most unstable. The worst customer service iv ever encountered. And iv had customer service that comes from china. 😂

[pod77]

Seriously what are you on 😂 this is one of the most expensive iptvs going. Certainly the most unstable. The worst customer service iv ever encountered. And iv had customer service that comes from china. 😂
Go and price out other services.. This isn't expensive at all!

[Walldo89]

I have pod 😊 £10 a month and HD channels and comes with Direct customer service. None of this joke of a customer service. Getting told " there working on it" once all my subs are up. Ill be moving them to it

[psycon]

still trying to do the math and see how we are more expensive than 10 pounds a month.. your nearly paying them double but ok... little servers can handle customer service the way they want when their only way of getting subs is shady resellers on old fta forums.. they run fly by night, and often get shut down for good (NFPS has been around for years) , and they have a fraction of the users NFPS/Rocket/IPTV66.. being able to support all those users with a call/email center doesnt come cheap and the amount of users here would require that to run in a timely manner.

.... as far as stability, NFPS has been pretty solid up until the thousands of youtubers started stealing service and they had to ad better security.. do we wish it went smoother, yes, will it be fixed and stable again. yes..

[crazed 9.6]

What is that you are trying to say Walldo ?
You been having trouble since before Janurary, when most others have not.
Seems there is other things involved other then server. And expecting someone else to fix your issues with channels freezing or buffering when it has little or nothing to do the server is messed up.
Read the tutorials posted on this site, you know the site that gives no help with support !

I can say that I will not be sad to see you go !

[Walldo89]

Its really sad you feel im trouble. I have helped several people out on this site more than once. You only seem to pick up when iam complaining though. Never had a well done from you guys.also everyone else seems to get help when they ask but i get ignored. And.as for the customer service it is non existant. I understand there are 1000's of users but one of the guys or gals behind the scenes. Even if they took it in turns should be able to come on atleast once a day. Statei g the issues what is being done to resolve the issue and offer some form of time scale. Its not much to ask when your taking just short of £80 off UK users.

Yes the other service is a bit more expensive but they have 2 things that have eluded this service. HD channels and customer service. Ill happily pay the extra 40 for that.

[Johnboy89]

Walldo your doing it the wrong way,
He does speak some truths though he just goes about it the wrong way. I agree with him. On some aspects. Money taken. Poor customer service. And what 2/3 weeks of issues. Are these people going to get these 'active days'returned to them when it is all sorted?

[djsolospins]

That's a good question. . I take it everyone is down as well right now

[Awesomeness]

I have experienced the same fustration as walldo. And johnboy.
People are scared to speak because theyll get a vacation. Ridiculous!

[Cruiser]

Try to remember this forum is private not public so censorship is at the moderators discretion. Speak your mind and if they don't like it you might get a vacation. So what? Is your life really going to be impacted greatly if you can't post here? Take a deep breath and have a great day.

[gregorke]

I think IKS66 need to stop taking money from people who want the service if they cannot deliver. Why take money and have people waiting like idiot! no updates other than working on service. Waiting three orders now for three weeks, nothing. I am finding this frustrating as it not the missing money for the non-service it is principle. Do not take if you cannot deliver. The last time I got my order I was 6 days short of the month I ordered. This is so wrong! The only reason why I am putting up with this is when the service was working before the so called authentication update EPG which lots of users like. I am slowly thinking that it is the end surely. I need a degree to update mac, play with order numbers and routes but hey not as bad as paying for nothing!!!! Fed up with no positive news!!!!!!!!!

[Zuggi]

So What are you still doing here??????
Seriously what are you on �� this is one of the most expensive iptvs going. Certainly the most unstable. The worst customer service iv ever encountered. And iv had customer service that comes from china. ��

[Walldo89]

Iv payed lots of money for a service im not receiveing. Im entitled to have my say

[pod77]

Go with the other great service you have found that's more money as I said 😉 we won't have to listen to you anymore on how much money you have spent... As others have mentioned it could really be an issue on your end weather you want to admit it or not!

[Walldo89]

The hostility against me.is un real. 😕 theres really no need for.it! I have 20+ subs on different operating systems through different isps so your point is invalid. The reason i care is because i brought plenty of custom to.this.site and like many other want to see it sorted!!

[crazed 9.6]

I have experienced the same fustration as walldo. And johnboy.
People are scared to speak because theyll get a vacation. Ridiculous!

myself, I do not give vacations unless there is other service advertising happening or there is an abundant of cussing towards staff or other members.

I am the first one to call this what it is at the present time, it is not good at all, I know this.
I been without sleep over it. I am and have been trying to get acess to orders and such this and it will happen, but at present, not yet.

[Awesomeness]

Whats your problem with him pod? He like others are stateing the low qaulity service. And he has a right to moan like anyone when they have put money into.this and its not working. Dont see why people are givinf him a hard time.

[crazed 9.6]

The hostility against me.is un real. �� theres really no need for.it! I have 20+ subs on different operating systems through different isps so your point is invalid. The reason i care is because i brought plenty of custom to.this.site and like many other want to see it sorted!!

Waldo, I am sorry to see this .. I truely am. You brought it on when you stated certain things thou.
I have tried helping ypou in the past. Some issues you had thou can not be troubleshooted or fixed from across the web thou. I would need to be sitting in your chair to even start thinking about what may the issue with that buffering you had.

I know my words mean little at this point with hoiw the servers are acting, but ....

[crazed 9.6]

i get a bit cranky (and unappreciated on behalf of myself and all staff and those members here constantly trying to help get people up and working).... so yea I get a bit cranky when I hear the statements about zero customer support !

[pod77]

Whats your problem with him pod? He like others are stateing the low qaulity service. And he has a right to moan like anyone when they have put money into.this and its not working. Dont see why people are givinf him a hard time.

As has been stated from the beginning you should have a backup option for TV! This service is not on the up and up for what it costs a year... You made a donation to a site where a 1 time donation for a year is cheaper than 1 month of cable, think about it for a minute! Also to all that thought this was some get rich sceam or great business to get in without doing a bit of research you have nobody to blame but yourself! If you want trouble free tv then this isn't for you and you should go back to cable, for the cost of this it's well worth it!

[Awesomeness]

Funny no one complained when they took the payment?

[Walldo89]

Crazed you and dara have been helpful. But you can understand my fustration. I genuinely feel a bit picked on with some of the devs. Just because im complaining stuffs not working.

[crazed 9.6]

I understand completely.
I also understand why people and myself wanna respond to certain statements.

This is tough on us all. There is no doubt about that.

[rmartes]

Waldo, I am sorry to see this .. I truely am. You brought it on when you stated certain things thou.
I have tried helping ypou in the past. Some issues you had thou can not be troubleshooted or fixed from across the web thou. I would need to be sitting in your chair to even start thinking about what may the issue with that buffering you had.

I know my words mean little at this point with hoiw the servers are acting, but ....

I just want to chime in folks. Just recently I dropped almost a grand to a very popular IPTV provider with the name that you would think they are the original guys. They promised 24/7 support and yes they took my calls until I finally got my box and immediately noticed that the channel lineup was not up to par with my customer based. I told them I couldn't become a reseller with the current channel lineup. Their service is reliable and has been up all along. The quality of the channels are very good and many HD channels, but who the heck wants to see tons of Arabic channels and channels from other countries that I cannot sell. They stopped taking my calls and ignore all my calls and/emails. I even called from another number and the called was immediately picked up and was told I'll get a callback and hung up on me.

Now. This was highway robbery. I got the boxes and the credits. They charged my to activate a reseller panel. Yes .. I was then told it was customer service and 24/7 support. At the moment I am out the activation fees and most likely the credits. I will try to sell and then switch once the credits have expired. The funny thing is that I know where to find them and their families. That was actually really easy. Just waiting to see if they do the right thing even though I left some very frustrated bad voice messages. Anyway, I am the customer and they did me wrong

The moral of the story is that I am willing to just hang in there with NFPS/ROCKET/66IPTV, because I am getting more support on this forum and those guys who basically robbed me. Anyway.... I hope service is up and running soon and we can get some consistent stability in service.

I'm cool for the moment and will hold off selling service until this is all worked out.

[jony604]

I think all the kodi users go and check out EXODUS and let this nice modes and super modes
help those that are less fortunate that have no KODI there is not much they can do to get the system working
so see you there!!!!!! star trek is working fantastic thank you Lamda (x Genesis) we thought that was fantastic didn't we?
try EXODUS !!!!!!!!!!!!!!

[Dmaster_PR]

My only 2 cents in this is:

This site has 33,000 members. Let's say each one of them has a paid subscription. That makes $3,300,000 a year or $2,500,000 if you want to give the benefit of the doubt on how much they have paid for their donation.

With all that money, why they have not invested on a good and reliable system that can be able to handle the number of users?

I have been in this business since 2003 when the true FTA was the game and I do recognize a lot of the names on this forum. I have been an Admin on other forums under the nickname of MasterPR and agree that We all have the right to express ourselves as long as we do it with respect.

[pod77]

The servers have to be in a country that looks the other way or does not care about copyright laws. So with that said they aren't exactly getting top notch servers or ISP providers.

[harrybarra]

Go and price out other services.. This isn't expensive at all!

It's expensive at the moment. We're paying for nothing.

:D