View Full Version : re; IPTV Service HELP After UPDATE.
ftawizzards
02-05-2016, 01:02 PM
thanks but what about those who get authentication error? do users follow same instructions as number 4?
cp
4. For Android Users, using STB Emulator make sure your emulator is sending up the Device ID information, learn how below
A) this should work if your STB Emulator connects but doesn't bring up the channels
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ftawizzards
02-05-2016, 01:40 PM
c/p
1) Reset your IPTV Donation as above.
2) Go to Settings -> Profile -> Your Profile Name -> Device ID in the application menu.
3) Make sure that the option "Send Device ID to Service Provider" is checked.
4) Reload the application.
5) The Application should now be functional.
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the steps highlighted above wont work (maybe for some users) b/c
when users click on profiles/profile name (iptvstb) - note; there is NO device id available (popping up) to edit so, numbers 2 and 3 is not workable for us, at this end
however, if that is the case? for some users this is the (alternate) steps we took to replace those instructions
scroll down to and click advance setting/ the first line is "Use the old emulation method" put a check mark there - exit all the way out (closing app)
- open app and log in with credentials (user/pass) and it should connect..once connected and users close the emu..future connections, there should be NO need to enter user pass again (saved)
EDIT ; However - the app works but all (most) channels are a black screen with "authentication problem" message at the very top, every time user clicks on a channel
- at least at this end as of right now BUT some music channels work and some internationals -
prob still a maintenance issue
pitboss
02-05-2016, 02:20 PM
Tried this starts reload but stops at about 1/4 changed setting as stated in above post no luck
Dmaster_PR
02-05-2016, 02:21 PM
Username and Password Error
1. Reset IPTV on rocket (papiao.is) donation checker
2. Reboot Portal from STB from the portal option in the settings
It worked for me this morning after 3 days of error message on Username and Password
ftawizzards
02-05-2016, 02:22 PM
Tried this starts reload but stops at about 1/4 changed setting as stated in above post no luck
did you also do this step first, as suggested in the announcement?
c/p
2. If you are getting an error, by trying to log in.. Please Reset your IPTV, this is done by inputting your order number and donation, and clicking "Reset IPTV", after that is done, try logging in again.
pitboss
02-05-2016, 02:28 PM
kay will give it a shot, frustrating yesterday at least it loaded
ftawizzards
02-06-2016, 12:47 AM
bump.................
chad1976
02-06-2016, 02:16 AM
(papiao.is)!!!!!!! We need it up
billtv1
02-06-2016, 02:23 AM
(papiao.is)!!!!!!! We need it up
yep no love at papiao.is
Bumps should be after a few days not minutes.
bump.................
ftawizzards
02-06-2016, 03:03 AM
Bumps should be after a few days not minutes.
i hear ya , just thouight under circumstances this is serious times, is all... its hours... just sayin.. ;)
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