View Full Version : Order and route number to change mac address
jrbill1991
02-03-2016, 10:10 AM
I'm trying to change the MAC address but I need to put the order number and the route number. When I do that, there is this message: "Allow us 24-48 hours to process your order after purchase or check if your credit card was charged."
I renew since monday, and It was working yesterday.
Bkman2020
02-03-2016, 11:08 AM
Just use your route number to check route.
I got it to work with my donation number but when it loaded im only seeing a black screen help please
jrbill1991
02-03-2016, 11:19 AM
Just use your route number to check route.
I did that, but i received the same message
Bkman2020
02-03-2016, 11:57 AM
Order number and route number is different if you only recieved order number you may have to wait for route number via email.Usually takes 24 to 48 hrs.
jrbill1991
02-03-2016, 12:02 PM
Order number and route number is different if you only recieved order number you may have to wait for route number via email.Usually takes 24 to 48 hrs.
I received the order and route number when I purchase it one month ago, when I renew it monday, I didn't receive anything, but it was working and informed me that I had 30 days to use it. It's started to happend today.
Bkman2020
02-03-2016, 12:15 PM
When you renew it it just adds days to the same route number
Bkman2020
02-03-2016, 12:17 PM
has to be before 30 days and not pass 30 days to renew.Like 28 day or 29 day not on 30th same day
jrbill1991
02-03-2016, 12:26 PM
It was what I did. I renew it in the 29 day, not in the 30.
tuxen
02-03-2016, 12:46 PM
are you clicking "link a mac" or "mac checker" and not search order? because the message you posted in OP gives you that message.
if you still get a blank screen clicking the correct link try clear your browser cache, or use another browser.
jrbill1991
02-03-2016, 12:50 PM
are you clicking "link a mac" or "mac checker" and not search order? because the message you posted in OP gives you that message.
if you still get a blank screen clicking the correct link try clear your browser cache, or use another browser.
I tried in "link a mac" and "rout checker", both sends the same 24/48 hours message in red.
What is odd to me, is that until yesterday, only needed to inform the route number to change the mac.
And i need to change it, because I can't watch the channels in any device.
rerun11
02-03-2016, 10:50 PM
Hey guys checked it out was able to change mac before but not now i have my route which was all that was needed a few days back but I don't have this order number What do I now it was hell of a time to get my route number from re seller from fleabay advise would be greatly appreciated
tito1982
02-04-2016, 12:04 AM
Hey guys checked it out was able to change mac before but not now i have my route which was all that was needed a few days back but I don't have this order number What do I now it was hell of a time to get my route number from re seller from fleabay advise would be greatly appreciated
Just ask the reseller to give you your order number and pray. xD
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