Vixo 1 won't connect to server

[crazystar]

My vixo 1 won't connect to server have made Feb 1 security change was working fine now won't connect TV online still working any help would be great

[Marley]

go to server setting click ok where you added the url under that is credentials click that add your donation numbers to password and user name thats it

[crazystar]

OK I'll try again have already done so twice

[Marley]

hope you added your mac address to from the box

[crazystar]

Where am I to put Mac address

[Marley]

read Announcements