View Full Version : Renew rockets
sutterhome
01-19-2016, 03:53 PM
What happens if you renew with days still active?do those rollover or are they gone? My priest asked me for help
Not sure but you can't renew til you are within 30 days before or 30 days after donation expires.
big dady
01-19-2016, 04:10 PM
You can tell your priest that it will rollover
You can tell your priest that it will rollover
It appears I was wrong. So you can renew a existing donation before the 30 day before or after window and it will add 365 days to whatever I have left on my present account?
Thanks
Time starts when you renew.
sutterhome
01-19-2016, 10:18 PM
more confused. so if there are still days on account you will lose them if you go renew early and it will just show 365 as remaining days?
Correct...........
That's the way I originally understood it. You can't add more days to a existing donation, not sure why. Turning away money IMO.
don't see how that is turning money away and it is posted all over the web to time the renew.
don't see how that is turning money away and it is posted all over the web to time the renew.
I think what sutterhome wanted to do(me too) was to extend his active donation before being close to expiration. I had some extra money that I would like to spend on my IPTV donation now maybe not so much 6 mths down the road. I would like to extend my donation to maybe 2 or 3 years so I don't have to think about it for awhile. Can't do it.
I want to give you money......But IPTV rocket won't take it. That in my opinion is against everything I was taught about doing business. Don't turn away a customer that wants to spend money with you. Maybe they should rethink that policy. I makes it appear to the customer that there is a lack of confidence that you are going to be around more than a year.
sutterhome
01-20-2016, 03:20 PM
no my priest has 2 accounts expiring at different times and want to wrap them into one purchase and save a few bucks.tithing is down at his parish
If they are split by lets say one month then take the hit and get two donations.
sutterhome
01-20-2016, 05:48 PM
have informed the vicar, got a god bless for all that responded
supaman32052
02-02-2016, 01:51 AM
what happens when u renew? at what point do u pay for it?
tuxen
02-02-2016, 03:02 AM
you can renew the donation or subscription (same thing) with 90 days still on there (probably even more) and even 2 months after it has expired so you dont have to wait for the mac to clear, if you usually buy new donations and forget to switch over. this can be very annoying if using a mag or avov.
according to iks66 as it says on the renew page "To be able to renew a Route it shouldn't have more than 3 months as remaining time, it shouldn't have more than 2 month that expired and it shouldn't be a Trial." i assume the same goes for rocket or it might be 30days both ways as someone else suggest.
you should really treat your donation as a subscription keep your donation number tight and renew it just like any other subscription. imho buying a new sub. is crazy, you dont buy a new cable, Netflix, amazon, or whatever subscription each month/year either it is usually automatically renewed, and some you renew yourself like real debrid or others its the same thing.
especially if some say they need to catch up sometimes, why give them more work.
or why give yourself more work switching mac addresses around, wait until they expire so you do not loose days etc. seems crazy to me, as said you do not do that anywhere else either.
I have renewed myself and friends even more times with lots of days remaining (the new ones will just be added) one also after he expired and never had any issues. but that's just my 2 cents.
tuxen
02-02-2016, 04:40 AM
yeah the rocket page says "Note: To be able to renew your Rocket it shouldn't have more than 30 days that have expired and shouldn't have more than 30 days remaining to expire." i dont know what shouldn't really means as its not definitive word. but it probably differ from iks66's model.
i still believe in treating it as what it really is; a subscription, and i see no reason to buy new subscriptions for iptv, cable, sat, or whatever if you already have one. its just a waste and more work imho.
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