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buba
01-10-2016, 02:16 PM
I have a mag 254 and from last night I got a message please contact service provider. I unlink my Mac and relink it and then getting authentication failed.

I tried on numerous occasions up till this morning. I rebooted modem but that did not help.

I then turn and put my Mac in a friends android box to see if it will work and it did work

So I am lost as to why I would get those messages with my MAG254 .
Any help will be greatly appreciated

buba
01-10-2016, 03:57 PM
I updated the software and it is working now

diver
01-10-2016, 04:02 PM
I just did the update from version = 0 to version = 218 and same problem ?.. any other suggestions ??

buba
01-10-2016, 05:47 PM
Unlink your Mac address and wait for about a minute and put back in your Mac address. Reboot the mag

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