new donation not working

[Zangari123]

just renewed my nfps donation, says active on the papiao site, yet I cant alter my MAC I.D there (says already in use) and I cannot connect back to the server

[Marley]

can you load the old one then change it ?

[Zangari123]

no, shows it as all 00s in the field, when I type in the current one, says already in use and take me back to the same screen to edit it

[Marley]

can you load your old one on first then the new one or is it expired

[Zangari123]

the donation number? they both appear to be the same, old and new, but the papiao menu now shows it is active...it was inactive earlier tonight tho

[Marley]

oh so all you did is renew the same donation right then you should be good to go with that same mac address but cant have all zeros

[Zangari123]

which is exactly what I'm saying...the screen shows all 00:00, and when I add the mac id showing on my screen, says already in use, and just takes me back to the same screen to do it again..

something odd tho, it shows I have 2555 days remaining, which I know is not correct

[Marley]

dont say a word lol

[Zangari123]

lol well if it works for that long, ill b fine...should I have the server name listed as something above the url tho in my avov? don't believe I did before tho

[Zangari123]

dunno what happened, but I was able to input my mac address now, hopefully a reboot will kick everything back into gear

[Zangari123]

dont say a word lol

up and running, thnx for ur time man, still learning this iptv stuff after years of FTA :)