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actueel
12-10-2015, 09:43 AM
Had my donation number and other info for IPTV in my email. It was closed because of rarely being used. The provider closed it. Is there anyway I can retrieve the donation number and such information? I noticed that service is requiring donation numbers to access the server very soon. Was trying to get a jump start and noticed this. I have the email used for the order and mac address registered.

crazed 9.6
12-10-2015, 10:50 AM
no rocket account is closed because rarely used.
Ohh you mean you lost your email stuff?

damn

SebsiBC
12-10-2015, 02:42 PM
Go to the papaio donation checker/Mac address assigner page and click on the donation number box. Your browser may just autocomplete it for you, assuming you're on the same computer you used to initially setup your service.

dinkish
12-10-2015, 03:34 PM
Do you mean you deleted the email? The donation number is in the username\password field if not. If you did delete it, perhaps the only way to get it back would be to email the service admin directly, using the same email address.

ilan
12-10-2015, 04:03 PM
I think indeed the OP meant his e-mail account was closed because of lack of activity.

The only way to get the information would be to e-mail Rocket support.

Farmer1
12-10-2015, 04:43 PM
yes email rocket sounds like the only way
Good luck

dinkish
12-10-2015, 06:40 PM
yes email rocket sounds like the only way
Good luck

Yikes yeah. Since he won't have the order # either, he better provide the old email address used to sign up. Seems like a head ache to get resolved.

catz
12-10-2015, 08:07 PM
If you send admin the OLD EMAIL ADDRESS you will receive if any information sent to that non working email account.

TVTRAPPER
12-10-2015, 08:14 PM
Thats why its a good idea to forward Important Emails like that to a Created folder in a legit Email account.

I also take pictures of the screen on my computer of importan Emails like that as well, this way i have the info in hand right on my phone as well. Live and Learn , Hope the OP gets it resolved.

actueel
12-10-2015, 10:36 PM
Yeah the email account was closed. Rarely do I use the email, just a bunch of spam and advertisement now a day. The donation is through NFPS, what's their contact info?

K00lKatT
12-10-2015, 10:39 PM
go to the donation site and click contact us...:)

dafatmack
12-11-2015, 12:49 AM
That's weird cause i wasn't using mines as well and its nolonger active for some reason. I have 3 1 year iks66 macs and 1 rocket, the rocket account has been closed. I contacted them but haven't received an response yet. Do they really close accounts for lack of activity???

dinkish
12-11-2015, 01:09 AM
That's weird cause i wasn't using mines as well and its nolonger active for some reason. I have 3 1 year iks66 macs and 1 rocket, the rocket account has been closed. I contacted them but haven't received an response yet. Do they really close accounts for lack of activity???

They shouldn't, did you purchase from a reseller or directly?

dafatmack
12-11-2015, 01:15 PM
They shouldn't, did you purchase from a reseller or directly?

No, directly from the site

Lowteck
12-11-2015, 07:00 PM
I believe the person who started this thread was saying that his EMAIL account was closed because of inactivity! There are several sources for temporary email accounts that as long as they are accessed at least once a month they stay active, but if you quit accessing they are dropped. Reference temporary! A lot of people who value their privacy do this where a temporary email account is needed.

actueel
12-12-2015, 12:32 AM
I believe the person who started this thread was saying that his EMAIL account was closed because of inactivity! There are several sources for temporary email accounts that as long as they are accessed at least once a month they stay active, but if you quit accessing they are dropped. Reference temporary! A lot of people who value their privacy do this where a temporary email account is needed.

You're correct. My email used was closed. I got it all sorted out. I found my donation number. All is well in the world. Thank you all.

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